Terms of Service

1. Introduction

Welcome to BiomarkerHelp ("Platform"), operated by Reidy Labs LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of BiomarkerHelp, including our website, applications, and all related services (collectively, the "Services"). By creating an account or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

2. Access to Services

BiomarkerHelp provides a cancer biomarker analysis and clinical trial matching platform. Our Services allow you to upload biomarker reports, use AI-powered extraction to identify gene mutations and other biomarkers, search for matched clinical trials sourced from ClinicalTrials.gov, and view curated drug matching information.

The Services are for informational purposes only and do not constitute medical advice, genetic counseling, or treatment recommendations. BiomarkerHelp does not recommend, endorse, or facilitate enrollment in any clinical trial. AI-powered biomarker extraction should always be verified by a qualified healthcare professional. Drug matching information is curated from public sources and should not replace guidance from your oncology team. You should always consult with a qualified healthcare provider before making any decisions regarding your medical care or participation in a clinical trial.

3. Ownership & Intellectual Property

Your Data. You retain all ownership rights in any personal data, saved searches, and other information you submit through the Services. By using BiomarkerHelp, you grant us a limited license to process your data solely to provide and improve the Services.

Our Platform. The BiomarkerHelp platform, including its design, code, algorithms, features, trademarks, and all associated intellectual property, is owned by Reidy Labs LLC. Nothing in these Terms grants you any right, title, or interest in the Platform beyond the limited right to use the Services in accordance with these Terms.

Clinical Trial Data. Clinical trial listings displayed on BiomarkerHelp are derived from public sources. We do not claim ownership of that underlying data. However, the way we organize, present, and enhance such data is proprietary.

4. Conditions of Use

By using the Services, you represent that:

• You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater.
• Any information you provide during registration or through the Services is accurate, current, and complete.
• You will keep your account credentials confidential and are responsible for all activity that occurs under your account.

Prohibited Conduct. You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services.
• Use automated tools, bots, scrapers, or similar technology to access, extract, or collect data from the Services without our prior written consent.
• Upload or transmit viruses, malware, or any other harmful code.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Interfere with or disrupt the integrity or performance of the Services.
• Use clinical trial information obtained from the Services in any manner that could be misleading or harmful to patients or research participants.

5. Communications

By creating an account, you consent to receive electronic communications from us, including service-related emails (such as account verification, security alerts, and updates about the Services). These transactional communications are necessary for us to provide the Services and are not marketing messages. You may also opt in to receive promotional communications, which you can unsubscribe from at any time by following the instructions in those messages or by contacting us at [email protected].

6. Dispute Resolution

Informal Resolution. Before initiating any formal dispute proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration. If the dispute cannot be resolved informally, you and Reidy Labs LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by JAMS under its applicable rules. The arbitration shall take place in the Commonwealth of Virginia, and the arbitrator's decision shall be final and binding.

Class Action Waiver. You and Reidy Labs LLC agree that any arbitration or court proceeding shall be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Governing Law. These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

7. Termination

You may stop using the Services and close your account at any time by contacting us at [email protected]. We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Services will cease immediately. Sections that by their nature should survive termination—including Ownership & Intellectual Property, Dispute Resolution, Warranties & Limitations, and Indemnification—shall remain in effect.

8. Warranties & Limitations of Liability

AS-IS Disclaimer. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CLINICAL TRIAL INFORMATION WILL BE ACCURATE, COMPLETE, OR UP TO DATE.

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REIDY LABS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Liability Cap. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).

9. Indemnification

You agree to indemnify, defend, and hold harmless Reidy Labs LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit through the Services.

10. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and HIPAA Notice, constitute the entire agreement between you and Reidy Labs LLC regarding the Services and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or our right to enforce it in the future.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Claims Limitation. Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the claim arose, or it shall be permanently barred.

Governing Law. These Terms are governed by the laws of the Commonwealth of Virginia, United States.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us: